Van der Bank Brokers is a licensed short-term insurance brokerage situated in the Northern Suburbs of Cape Town that specializes in commercial and personal short-term insurance (FSP5962).
The brokerage was established in 1998 by Marius van der Bank, after having gained substantial industry experience working for one of South Africa’s largest and leading short-term insurers.
Since then, Van der Bank Brokers has established a network of loyal clients and years of experience and expertise, with a focus on family-like service.
We follow a 4-step process to help guide our clients in finding the product that fits their needs best.
STEP 1
CONSULTATION – schedule a meeting with us for a free consultation and needs analysis.
STEP 2
QUOTATION – after conducting a needs analysis, we will provide you with a comparative quote from our network of insurers.
STEP 3
REVISION – we schedule a second meeting where we explain the quotation and answer any questions you may have.
STEP 4
DECISION – once you’re happy with the quotation and the advice you have been given, we guide you through the process of issuing your new policy.
WHY CHOOSE US?
At Van der Bank Brokers, we hold 4 primary values.
CLIENT-FOCUSED SERVICE
We understand that our role as Broker is to put our clients first. That’s why we take pride in making sure we provide the best products, advice and service possible. We also believe in people-centred service, which is why, at Van der Bank Brokers, you won’t be phoning a call centre – you’ll be speaking to one of our friendly and competent staff members. We also aim to meet our clients in person and face-to-face as far as possible.
INTEGRITY
We believe in doing business with integrity, which means that we wouldn’t sell you something or advise you to do something that we wouldn’t recommend to our own family members or friends.
HONESTY
There is something that business professionals fear. It’s not the monster under the bed, but it represents the same thing- the unknown. Saying the words “I don’t know” can feel so wrong, but sometimes it’s the only thing that’s right. We’re not afraid to admit when we don’t know something. We’d rather tell you we don’t know and then come back with the correct answer.
DISCRESSION (PROTECTION OF PERSONAL INFORMATION)
You can be assured that we won’t be discussing your financials or policy details with friends at our next pizza night. We pride ourselves in handling the personal information of our clients in a professional, responsible and discreet manner.
WHAT OUR CLIENTS SAY
I’ve been with Van der Bank Brokers for almost a year now, and the experience has been outstanding. They not only helped me save money, but also identified several issues in my previous policy that I wasn’t even aware of.
What really stood out was how clearly they explained everything. Insurance can be confusing, but they made sure I fully understood my cover and options. That level of transparency gave me real confidence in my decisions.
They are always available, responsive, and genuinely willing to help whenever needed.
I highly recommend Van der Bank Brokers and will definitely be staying with them for many years to come.
Mr. J. from Kuilsrivier, personal client
I would like to say thank you for the service that you have been giving me for the last 15 + years making sure I am covered ..
You are always available and ready to assist with what every query I have.
Working with you and Irma have been an awesome experience and when I needed to claim Irma did all the behind the scenes work to make sure the proses is handled smoothly
Keep up the good work.
Mr. M from Parow, commercial client
Have been with them (Van der Bank Brokers) for many years. Honest, friendly and willing.
Mrs. T from Kraaifontein, commercial client
I was referred to Van Der Bank Makelaars through a friend when I started looking for a new broker. Shortly after my interest was mentioned, Marius contacted me and took the time to understand both my personal and company insurance requirements.
He asked for my existing schedules so he could do a proper comparison and ensure it was truly apples with apples. During the review he identified several areas where items were underinsured or had limits that were too low, both on the personal and business side.
What impressed me most was that he was able to improve the cover significantly while keeping the premium around the same price. The service was professional, detailed and focused on making sure I was properly covered rather than simply providing another quote.
Thank you, Marius, for taking the time to go through everything properly instead of just giving another quote. It is clear that you genuinely look out for your clients’ best interests. I would highly recommend Van Der Bank Makelaars to anyone looking for personal or business insurance advice and cover.
Van der Bank Brokers CC complies with the Financial Advisory and Intermediary Services (FAIS) Act, 37 of 2002, which regulates financial services in South Africa. This act ensures that financial advisors and intermediaries are qualified, skilled and prioritize their clients’ interests.
